This policy explains where we ship, how long it takes and what to do if something goes wrong in transit.
Where we ship
We ship to addresses in the United States and Puerto Rico only.
Processing time
Orders are processed in the order they are received. Please allow up to 3 business days for your order to ship; most orders ship within 1–2 business days.
Shipping methods and rates
Available methods and rates are shown at checkout and depend on your address and order total. They currently include:
- USPS Ground Advantage, $10
- UPS Ground Saver, $10 (USPS completes the final delivery)
- USPS Priority, $13
- UPS Ground, $13
- FedEx 2-Day, $17
Free USPS Priority or UPS Ground shipping applies to orders of $175 or more, and free FedEx 2-Day shipping to orders of $350 or more. Only USPS options are available for Puerto Rico. Rates and thresholds may change; the rate shown at checkout is the one that applies.
Tracking
Tracking information is emailed to you when your order ships. You can also check it on the Shipment Tracking page.
Address accuracy
Please check your shipping address before you place your order. We are not responsible for orders delayed or lost because of an incorrect or incomplete address. If you spot a mistake, contact us right away; we can only change the address before the order ships.
Lost, delayed or damaged packages
Once your package is handed to the carrier, it is the carrier’s responsibility to deliver it. Delivery times given by carriers are estimates and are not guaranteed. If a package arrives damaged, keep all packaging and take photos, then contact us right away with your order number. Claims for damage in transit are made with the carrier, and we will help where we can. See our Refund Policy for incorrect or missing items.
Contact
Questions about shipping? Email Javik@peplairresearch.shop, text 351-212-5293 (text only), or message us on Telegram or Discord (@Javik45012).