Shipment tracking
Track your order.
Enter the order number from your confirmation email together with the billing email you used at checkout.
Order lookup
Logged in? Your full order history is in your account. Open my account
What the statuses mean
Processing
Your order is picked and packed. Nothing has left the building yet.
In transit
The carrier has it. Tracking updates as it moves between depots — a quiet day is normal.
Delivered
Marked delivered by the carrier. If it is not where you expect, check with neighbours before contacting us.
Exception
The carrier hit a problem — a bad address, weather, or a failed delivery attempt. Contact us and we will chase it.
All orders ship domestically within the USA through major carriers. Please allow up to 3 business days for orders to ship (most ship within 1-2 business days), and tracking appears within 24 hours of shipping.